Before you book
Most people who ask are really asking one thing. Am I going to get a sales pitch in my kitchen. Here is the honest answer, and what the hour looks like.
The short version. A Food Planner asks how your family eats and what you spend. You go through the catalogue together and pick what you want. You get the plan in writing with a price. Nothing is ordered until you sign, and plenty of people do not.
How many people you feed. Who is fussy. What gets eaten every week and what sits in the freezer for a year. Whether anyone works shifts or plays hockey four nights a week. This is the part that decides whether the order is any good.
Not what you can afford. What you are already spending on groceries now. The plan is built to that number, because the order is meant to replace part of your grocery bill rather than sit on top of it.
Line by line, from the full catalogue. If your household eats chicken and ground beef and almost no pork, that is what goes on. You can say no to anything, and swapping one item for another is normal, not a favour.
Steak thickness, roast size, how the ground beef is packed. Your instructions go on the order in writing and follow it through the cutting room.
Every item, the total, and what it works out to weekly, bi-weekly or monthly. You take it away and think about it. Nothing is ordered and nothing is charged.
An hour is normal for a first order. Less if you have taken the two-minute survey first, because we arrive with a draft plan built from your answers instead of a blank sheet.
Re-orders are much faster. One of our customers put it at ten minutes, which is about right once we know how your family eats.
Yes. The conversation is free, the plan is free and the quote is free. There is no fee and no obligation to buy at the end of it.
No. You get the whole plan in writing to take away, and the quote is good for 14 days. Most people think about it. Nothing is ordered and nothing is charged until you sign.
No. Plenty of orders are planned entirely over the phone. If you would rather do it that way, say so when you book and that is how we do it.
No. A quote needs to know how your family eats and what you spend. Payment details only come up after you have decided to order.
Then you say no. We would rather hear it than talk someone into an order they regret, because most of our business comes from families who have stayed for decades and from the people they send us.
Take the two-minute survey and we will build a draft plan from your answers, or book a free consult and we will do it together. No obligation, no payment information.
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