Where do you deliver?
We deliver across Ontario from our home base in Peterborough. Text us your postal code at (705) 304-0080 and we'll confirm delivery for your address.
What happens at the free consult?
A relaxed conversation with your Food Planner about your family, your favourites and your budget. You'll get a customized plan in writing to review. No pressure, no obligation.
Can I choose exactly what's in my order?
Yes. That's the whole point. Every plan is built item by item with you from our full catalogue. No preset boxes, no surprises.
Can you cut and package the meat the way I want?
Absolutely. Steak thickness, roast size, pack sizes that fit how you cook. Your cutting instructions follow your order from our cutting room to your freezer.
How does payment work?
Your Food Planner builds the plan to your budget, then you pick weekly, bi-weekly or monthly payments. Flexible financing is available on approved credit. Everything is laid out clearly in writing before you decide.
Is the pricing competitive with the grocery store?
Our plans are built to match the budget you already spend. Then your prices are locked for 36 months while grocery prices keep climbing. Your Food Planner will show you the math on your own numbers.
What if something isn't right?
Our Perfect-Fit Promise: if an item isn't right for your family, we make it right. Your order is also backed by a 12-month quality guarantee. If anything isn't up to standard, we replace it.
Do I need a big freezer?
Most family freezers do the job, and we package for smart stacking. If you need more room, ask your Food Planner about adding a chest or upright freezer to your plan. We sell them at our cost.
Who delivers my order?
Our own delivery team, not a courier service. The same courteous faces our reviews rave about, and they bring your order right to your freezer.
Can I add brand-name groceries to my order?
Yes. Campbell's, Primo and other trusted brands, plus frozen vegetables, family meals and household staples, all in the same delivery.
What if I want to change something after I order?
Talk to your Food Planner. Our team is famous for happily switching items. Our customers' own words: "They aim to please."
Is there any pressure to buy at the consult?
None. The consult is free, the quote is free, and the decision is yours. Most of our business comes from families who've stayed for decades and their referrals. That only happens when people are treated right.