Cut to order
Here’s what custom-cut meat means at Shopease, in enough detail to put it to use.
At a store you choose from what has already been cut. Here you tell us how you want it cut before anybody picks up a knife.
That sounds small until you’ve tried cooking a steak that’s half an inch thinner than you wanted, or thawed a three-pound pack of ground beef for two people.
These are everyday requests. Your Food Planner will ask about most of them.
If you’re not sure what to ask for, say how you cook and we’ll suggest it. Most people know how they eat without knowing the butcher words for it.
Here’s how an instruction gets from your kitchen table onto the order.
Your cutting instructions are written on the signed order, and you keep a copy.
It goes from the order to the pick list to the delivery slip, and the person loading the truck checks against the same sheet.
When you re-order, we already have it on file, so nobody has to ask again how thick you like a strip loin.
The short version. Your order is cut the way your family wants it. Tell us once, it goes on the order in writing, and that’s how it comes.
The wrong pack size gets eaten slowly, or not at all. The right one gets used. After forty years, that’s a lot of what we’ve learned about why some orders work and some don’t.
It’s also why the Perfect-Fit Promise exists. If something turns out not to suit your family after all, you’ve got 14 days from delivery to tell us and we replace it.
No. Every order is cut and packed to your instructions, and there’s no charge for it.
Tell your Food Planner how you cook and who you’re feeding. Most people know they want steaks thick enough to not overcook, or packs small enough for two, without knowing the butcher term for it. We suggest, you decide.
Yes. We keep what you asked for last time, and you can change any of it. Families change, and the packs should change with them.
Yes. Your order is cut the way your family wants it. The instructions are written on the order, and the same sheet follows it from the pick list to the delivery slip.
You’ve got 14 days from delivery under our Perfect-Fit Promise to tell us an item isn’t right for your family and we replace it. Everything we deliver also carries a 12-month quality guarantee.
Take the two-minute survey and we’ll draft a plan from your answers, or book a free consult and we’ll go through the cuts together. No obligation, no payment information.
See also: what happens between your order and your freezer.
Take the 2-Minute Survey What happens at a consult